Virtual Tunnel Connector Failures

Incident Report for Cisco

Resolved

This incident has been resolved.

Posted Jan 09, 2026 - 11:24 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 08, 2026 - 15:27 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 08, 2026 - 14:24 CST

Investigating

Virtual Tunnel clients are unable to establish connection. Connector runs using Virtual Tunnel are returning failures.
We are currently investigating this issue.

Posted Jan 08, 2026 - 12:41 CST

This incident affected: US - 1 (Connector Runs).