Internal Server Error 500 is returned upon login

Incident Report for Cisco

Resolved

This incident has been resolved.

Posted Jul 18, 2024 - 14:58 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2024 - 12:18 CDT

Update

We are continuing to investigate this issue.

Posted Jul 18, 2024 - 12:18 CDT

Investigating

We are currently investigating this issue.

Posted Jul 18, 2024 - 08:09 CDT

This incident affected: EU (Kenna UI, Kenna API, Data Updates, Data Exports, Connector Runs) and US - 3 (Kenna UI, Kenna API, Data Updates, Data Exports, Connector Runs).