Sporadic errors (502s) are occurring on US production, affecting API and UI requests

Incident Report for Cisco

Resolved

This incident has been resolved.

Posted Sep 24, 2021 - 13:39 CDT

Monitoring

A targeted fix has been rolled out to restore functionality and the Kenna Team is monitoring.

Posted Sep 23, 2021 - 11:19 CDT

Investigating

Sporadic errors (502s) are occurring on US production, affecting API and UI requests. The Kenna team is investigating and will provide further updates shortly.

Posted Sep 23, 2021 - 08:58 CDT

This incident affected: US - 1 (Kenna UI, Kenna API, Data Updates, Data Exports, Connector Runs).