Custom Fields not updating
Resolved
This incident has been resolved.
Posted Apr 28, 2023 - 21:33 CDT
Update
We are continuing to monitor for any further issues.
Posted Apr 28, 2023 - 14:30 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 28, 2023 - 14:12 CDT
Identified
Kenna Engineering identified an issue with Custom Field not updating properly for specific customers.
Posted Apr 28, 2023 - 11:32 CDT
This incident affected: US - 1 (Kenna UI, Data Updates), EU (Kenna UI, Data Updates), US - 2 (Kenna UI, Data Updates), KP - 1 (Kenna UI, Data Updates), KP - 2 (Kenna UI, Data Updates), KP - 4 (Kenna UI, Data Updates), KP - 5 (Kenna UI, Data Updates), US - 3 (Kenna UI, Data Updates), L - 1 (Kenna UI, Data Updates), USS - 1 (Kenna UI, Data Updates), EUS - 1 (Kenna UI, Data Updates), IN - 1 (Kenna UI, Data Updates), UST - 1 (Kenna UI, Data Updates), EUT - 1 (Kenna UI, Data Updates), and CA - 1 (Kenna UI, Data Updates).