High Load on US 3 Causing Connectors to Error Out and Exports to Fail

Incident Report for Cisco

Resolved

This incident has been resolved.

Posted May 17, 2024 - 16:20 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 17, 2024 - 14:53 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 17, 2024 - 14:42 CDT

Investigating

The US 3 cloud is experiencing a heavy load, which is resulting in multiple issues. Connectors are encountering error 429 (Too Many Requests), and export processes are failing.

Posted May 17, 2024 - 12:15 CDT

This incident affected: US - 3 (Data Updates, Connector Runs).