Sandbox-EU and Labs-US Outage Due to NACL Configuration Change

Incident Report for Cisco

Resolved

This incident has been resolved.
Posted Jan 16, 2025 - 14:19 CST

Identified

We are rolling back the recent NACL-related change to restore affected services
Posted Jan 16, 2025 - 14:16 CST
This incident affected: L - 1 (Kenna UI, Kenna API, Data Updates, Data Exports, Connector Runs) and EUS - 1 (Kenna UI, Kenna API, Data Updates, Data Exports, Connector Runs).