US - Kenna API Exports Failing

Incident Report for Cisco

Resolved

The incident has been resolved
Posted Jun 13, 2023 - 08:36 CDT

Monitoring

Engineering fix the issue and restart failed exports.
Posted Jun 12, 2023 - 15:12 CDT

Identified

Some customers have reported an error when exporting information via API.
The request is sent but never gets a response.

The problem has been identified and the engineering team is working on a solution.
Posted Jun 12, 2023 - 13:28 CDT
This incident affected: US - 1 (Kenna UI, Kenna API).