US - Kenna API Exports Failing

Incident Report for Cisco

Resolved

The fix was implemented
Posted Jun 16, 2023 - 09:12 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 14, 2023 - 21:17 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 13, 2023 - 20:20 CDT

Investigating

Clients request Data Exports via https://apidocs.kennasecurity.com/reference/request-data-export, but they never finish processing
Under investigation
Posted Jun 13, 2023 - 17:09 CDT
This incident affected: US - 1 (Kenna API).