DUO OIDC clients are unable to access VI
Resolved
This incident has been resolved.
Posted Mar 29, 2024 - 10:04 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 27, 2024 - 15:58 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 27, 2024 - 14:47 CDT
Investigating
Clients using DUO for MFA might experience issues accessing VI, getting redirected to homepage instead.
Posted Mar 27, 2024 - 14:47 CDT
This incident affected: US - 1 (Kenna UI, Kenna API), EU (Kenna UI, Kenna API), US - 2 (Kenna UI, Kenna API), KP - 1 (Kenna UI, Kenna API), KP - 2 (Kenna UI, Kenna API), KP - 4 (Kenna UI, Kenna API), KP - 5 (Kenna UI, Kenna API), US - 3 (Kenna UI, Kenna API), L - 1 (Kenna UI, Kenna API), USS - 1 (Kenna UI, Kenna API), EUS - 1 (Kenna UI, Kenna API), IN - 1 (Kenna UI, Kenna API), UST - 1 (Kenna UI, Kenna API), EUT - 1 (Kenna UI, Kenna API), and CA - 1 (Kenna UI, Kenna API).