Some search timeouts may occur due to infrastructure update

Incident Report for Cisco

Resolved

This incident has been resolved.

Posted Mar 29, 2017 - 13:56 CDT

Update

Engineering teams are still working with the vendor of the system that was updated to resolve the search timeouts seen within the application.

Posted Mar 28, 2017 - 10:38 CDT

Identified

An infrastructure update was performed Thursday, March 23rd. A side-effect of this update has resulted in occasional search timeouts within the application, which we are working to resolve. Any timed-out searches can be retried a few minutes later. Other application features are not affected.

Posted Mar 27, 2017 - 10:43 CDT