Kenna US Production Degradation and Timeouts

Incident Report for Cisco

Resolved

This incident has been resolved, and we are continuing to monitor.

Posted Jun 16, 2020 - 17:28 CDT

Monitoring

Performance is restored. Investigations and monitoring are ongoing.

Posted Jun 16, 2020 - 16:11 CDT

Investigating

At 3:15pm CDT the Kenna US Production platform was reported slow and/or inaccessible. The Kenna Engineering team is currently investigating the current cause of this degradation.

Posted Jun 16, 2020 - 15:36 CDT

This incident affected: US - 1 (Kenna API, Data Updates, Data Exports, Connector Runs).